Tipping is a way to say thank you for good service. But what about your Shipt shopper? Do you need to tip them? How much? Don’t worry, I can help you.
In this write-up, you will get all the answers to your questions about tipping etiquette for your Shipt shopper.
So Who Are These Shipt Shoppers?
Shipt is an online grocery service that has become increasingly popular among users in recent times. With this service, you can order groceries and everyday essentials from local stores. But you do not have to do it by yourself. On behalf of you, there will be some shoppers who will work to lessen your hassle.
They are called Shipt Shoppers and are part of this growing movement of shoppers. They will shop for your groceries, household goods, prescriptions, and many more from local stores to bring them to your doorsteps. This is so awesome to make your life simpler and easier, right?
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How Do Shipt Shoppers Work?
There are some flexibilities for the Shipt shoppers. These shoppers actually can get to choose when and where they want to work. The thing is that customers place the order for their groceries online or through the Shipt app and then they have to schedule a pickup time that works the best for them at their convenience.
As shoppers, they can see the submitted grocery requests that show up on the Shipt app for the customers to claim and add to their schedule. Shipt shoppers can have the option to claim orders to their schedule up to a week in advance. After that, shoppers work on locating the ordered items on store shelves.
Do You Tip Shipt Shoppers?
Now let us have some discussion on if you tip Shipt shoppers or not. While not always required, tipping is certainly a great way to show your appreciation for a good service. If the shoppers get quality tips on each grocery pickup, this can make a big difference between the amounts they make per hour. It is common thing that people in the service industry depend largely on tips to make their jobs worthwhile. And there is certainly no difference with Shipt delivery workers as well. If you tip the Shipt shoppers, this tipping can ultimately help a shopper overcome the vehicle expenses and gas charges incurred.
How Much to Tip A Shipt Shopper?
From the company’s perspective, the official base Shipt tip is $0. However, they appreciate the tipping practice from the customers. For that reason, it is good to think of 10% as the base tip amount for a shipt shopper. You should consider tipping them each time though they do not always expect to get tipped. For tipping, just keep in mind the work that has to get involved for the overall process. Your Shipt shopper has to drive to the store, navigate the aisles, figure out handling the replacement items, stand in lines for the payment, get the grocery bags to their vehicle, and lastly drive through traffic to your home – consider all of these hassles that they need to undertake as shoppers.
So, if you tip your shopper, it can help them to earn enough to pay for their expenses and make some profit.
What is the Tipping Percentage for Excellent Service?
If you have received excellent service, we would recommend you tip 15-20% of the total order cost. A big tip can certainly show your appreciation.
For example, a 20% tip would be $20 for your grocery order that has totaled $100.
What is the Tipping Percentage for Bad Service?
If you have had a bad experience, I should not recommend you tip your Shipt shopper. But you should also consider that a bad experience may not be the Shipt shopper’s fault after all. And in those cases, just do not hold back their tip.
For example, if your grocery shop was out of an item that you selected, it is not your shopper’s fault. So you do not recommend not tipping in that situation. But, if your shopper was rude or disrespectful, you can certainly consider not tipping them. However, if your bad experience comes from a mixture of driver service and other unavoidable circumstances, you might still consider a 5% to 10% tip. Just keep in mind to leave a Shipt review for a better experience next time.
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Do Shipt Shoppers Get Paid Well?
Now the question that may come to your mind is if Shipt shoppers get paid well. The quick answer to this question is that – Shipt shoppers usually make between $15 and $22 per hour. And this average includes the base pay. Since Shipt pay differs from market to market, the amount may also include any tips the shopper receives from each customer.
On a busy day in busy cities like Los Angeles or New York, a Shipt shopper may make an average closer to $30 per hour. On the other hand, it is more challenging to make an average of over $20 per hour in smaller cities for Shipt shoppers.
How to Tip on A Shipt App?
In order to tip the Shipt shoppers through the Shipt app, open the Shipt app after your groceries have been picked up or brought to your doorstep. After that, a screen should immediately pop up that will give you the option to rate and tip your Shipt shopper.
However, when you open the Shipt app and the tipping screen does not pop up, simply click on the “Orders” tab and choose the order you want to give a tip for. After that, you will get the option to leave a tip and rate your Shipt shopper.
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In an alternative way, the order receipt that is sent to your email address can also be used to leave your shopper a rating and a tip. For this, you will be sent straight to the Shipt tipping screen by clicking on the link in the receipt email.
When you opt for an online tip, the credit card that you used to pay for your Shipt order will be charged for the tipping amount.
Can You Leave A Cash Tip?
Yes, of course. You can also leave a cash tip for your Shipt shopper after the whole process is done.
Shipt has the flexibility for their customers to only tip their Shipt shoppers after their order is delivered and there is no set window within which the customers have to tip. Customers can even tip their Shipt shopper some days or weeks after their delivery is complete!
Can Shipt Shoppers See How Much You Tip?
The answer is – Yes! Shipt shoppers can see how much they have been tipped by the Shipt members. They can also see who left a tip within the app after completing their order. Moreover, the app shows a shopper the total income from each delivery. That means, they can see the trip base pay plus any sort of tipping amount. So ultimately, your Shipt shopper will eventually know whether you tipped them or not and how much you have tipped them.
Can Shipt Shoppers See Tip Before Delivery?
Shipt shoppers, also known as personal shoppers or delivery drivers for the company Shipt, do not have the ability to see the tip a customer has left for them before the delivery is completed. The customer has the option to leave a tip for the shopper after the delivery is made and the payment for the order is processed. The tip is then added to the shopper’s pay for that delivery. Once the shopper has completed the delivery and the order is marked as complete, the shopper will be able to see the tip that was left by the customer.
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How to Tip on Shipt After Delivery
To tip a shopper on the Shipt app after a delivery is completed, customers can follow these steps:
- Open the Shipt app on your mobile device.
- Go to the “Orders” tab and find the order for which you would like to leave a tip.
- Select the order and you should see an option to “Leave a tip”
- Enter the amount of the tip you would like to leave.
- Select the payment method you would like to use to leave the tip.
- Confirm the tip amount and payment method.
- Tap “Leave tip”
It’s important to note that some policies might vary by location and time, so it’s recommended to check the Shipt app for the latest information on the process. Also, it’s worth mentioning that once the tip is left, it cannot be changed or modified.
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Wrapping Up!
You need to keep in mind that even if you are only placing a small order, it is necessary to tip your Shipt shopper to ensure that the shoppers can at least make more than minimum wage. Because they have to maintain their independent contractor and out-of-pocket gas costs. So just show some flexibility in this regard.
The amount you tip may depend on the situation. However, when you find that your Shipt shopper has really gone the extra mile, tipping some extra can offer an opportunity to show your support and appreciation for their service. You can tip them through the app or by cash, it is totally up to you!
